I’m driving in my car listening to my music on the spiffy new entertainment system. It’s amazing, it has a touch screen, it syncs to my iPhone, and as soon as I get into my car it connects via bluetooth to the phone so that you can make and receive calls and play the music that’s on your phone. Amazing stuff really. The sound is great, and the controls on the steering wheel let you keep your eyes on the road.
I must say I was pleasantly surprised to learn that Microsoft was the company that Ford chose to make their on-board systems because, like many, I’d long disregarded Microsoft as an innovative company.
The pleasant surprise however, didn’t last long. Quite quickly I started to notice the problems with having Microsoft behind the wheel, so to speak, of Ford’s entertainment system. The time, for example, is never accurate. I navigate my way to the settings screen, set the correct time, and as soon as I turn the car off and on again, the time has magically drifted to something completely different. As with most other Microsoft products, it has very little regard to the user… by this I mean that when it decides to reboot itself, it does so without warning. This frustrating experience happens at least once a week (based on my own personal experience).
Hooking up my phone to the car’s system to play music is also a hit-or-miss ordeal. 50% of the time it just works, the other half of the time it hangs the entire system while it tries to connect only to come back a few minutes later announcing it’s failure. This is regardless of weather you’re using bluetooth or a USB connection.
The promise of having a kick-ass in-car computer to manage your experience quickly dies horribly when you realise that Microsoft made the software.
What is it with this company? Why can’t Microsoft make something that genuinely works great most of the time, rather than making products that work well 20% of the time?
Have you stopped to think that Microsoft makes the most expensive desktop operating system out there? It’s the market leader, with a ridiculous lead on everybody else. It’s also the most bug-riddled, inefficient, hard-to understand and terribly designed piece of software out there.
Microsoft has single-handedly taught the world that it’s OK for your computer to crash every once in a while. When their customers complained about their software causing your computer to hang for no apparent reason, they “solved” the problem by making your applications “Auto-save” your work because crashes are inevitable! And we the customers thought: well you know, they’re the experts… I guess all software crashes.
No, dammit! Software does not need to crash! Macs don’t crash as much as Windows machines, Linux doesn’t hardly ever crash! And, both Linux and Mac are a heck of a lot easier to use now than Microsoft’s software, both Linux and MacOS are better designed graphically (in Linux you even get your choice of the desktop paradigm you want to use), they both have had easy to use App stores to easily install the software you need to get your work done… something that Microsoft has taken a few years to finally implement (half-assedly) until Windows 8.
I’ve come to the conclusion that Microsoft’s problem is it’s blatant disregard for it’s customers. It almost feels like they don’t use their own products.. of if they do, they have all been brainwashed into thinking that it’s OK for software to suck!